Orders ship directly from our trusted brand partners. Because of this, shipping timelines may vary and we cannot guarantee an exact delivery date. You’ll receive a tracking link as soon as your order ships.

If your tracking hasn’t updated or your package is significantly delayed, please email us at info@myformulai.com so we can look into it.

Not at this time. We currently only ship to addresses within the United States.

You can pause, cancel, or modify any active subscription from your account dashboard. Changes must be made at least 24 hours before your next shipment is processed.

We use your quiz responses to generate personalized recommendations and improve your experience. All data is anonymized and securely stored. We do not sell your information. Review our privacy policy here.

Click “Forgot password?” on the login screen and follow the instructions to reset it. Still stuck? Email us at info@myformulai.com and we’ll help.

We offer a 30-day money-back guarantee on Formulai AI1 Daily Foundations. This guarantee is valid once per customer, per household. Reach out to info@myformulai.com and our team will help.

Each product page includes detailed ingredient lists. If you have allergies or sensitivities, please review ingredients carefully. For any medical questions, consult your healthcare provider.

No. Formulai does not provide medical advice, diagnoses, or treatments. All recommendations are for informational purposes only and should not replace consultation with a qualified healthcare provider. Always check with your doctor before starting any new supplement or wellness routine — especially if you’re pregnant, nursing, taking medication, or managing a health condition.

Our recommendations are for educational purposes only and do not replace medical advice. We always recommend checking with your healthcare provider before starting any new supplement or wellness product, especially if you're pregnant, nursing, or managing a health condition.